This company is great! They are very helpful, courteous and remain professional while dealing with the unexpected things in life like traffic delays and vehicle breakdowns. The office staff and drivers both go above and beyond by informing me of any delays while also trying their hardest to not have to adjust my pick-up/drop-off times too much. I don't envy them when it comes to trying to keep their schedules straight while dealing with road closures, accidents by other commuters, and vehicle maintenance all at the same time.
Reviews
Positive Professionalism
I love this company! I've been attending a treatment facility out of my local area several years and without them none of it would be possible. Special thanks to drivers Darrel, Rachel, Pete, and Of course disbatch Roger who is always there when I call. Positive, Professionalism.
Gary was our driver, he was very nice, thoughtful and a incredibly safe driver.
The entire experience from booking the transportation to our return back to the Peninsula from Seattle was seamless and a great experience. Gary was our driver, he was very nice, thoughtful and a incredibly safe driver. We would not hesitate to use this service again. The assistance to families already navigating difficult experiences is incredible helpful. A five star trip! Thanks to the team at American Service Medicar.
Friendly Greeting
I am leaving a compliment for driver 108 Mike he usually picks me up early in the morning with a great atitude and a friendly greeting his manners are with out reproach and he's cautious and responsible driver thank You Mike for all the safe and pleasant rides to and from. Your happy patron Heidi Johnson
She was very kind caring and professional
Roshelle picked me up today from Seamar at Olympia Washington she was very kind caring and professional she is a asset to your company God bless you.Vehicle #117
Tamara at American Service Medicar is fantastic!
Tamara at American Service Medicar is fantastic! Whenever she drives me to my doctor’s appointments, I know I’m in great hands. She’s always on time, incredibly kind, and goes above and beyond to make her passengers feel comfortable. I look forward to every ride with her. Highly recommend!
The Dispatch Unit and the Drivers are unison..Its like a well oiled machine.
Drivers are very knowledgeable and respectful 💯💯 The Dispatch Unit and the Drivers are unison..Its like a well oiled machine. My experience with the company is extremely perfect. I wish every client would compliment the fine women and men of the american service medicar and especially to the wonderful ladies of the Dispatch Unit💯💯
She was on time for both rides to and from.
My driver today in Olympia, Lydia, was great! She was so friendly and kind. She was on time for both rides to and from. She made having cataract surgery a lot easier and I appreciate her kindness. Medicar was easy to schedule with and I recommend them for rides to appointments.
Penni was kind, courtesy, and was on time for pickup and drop off.
Today I had a medical appointment at 4:00 a.m. I was a bit nervous using the service as it was my first time, but the driver that I had was absolutely amazing. Penni was kind, courtesy, and was on time for pickup and drop off. She was in a great mood and smiling both ways. She drove the appropriate speed and never took her eyes off the road. It may have been 4am but she was aware and awake!! I had a wonderful experience with the driver today and wanted to share with the community how grateful I am for this service as well as their awesome employee, Penni! Before leaving my home, I was full of anxiety. By the time I got to my destination, I was no longer nervous. Thank you ASM and Penni for showing me what excellent customer service looks like!!! 5/5 stars for Penni!! 💛
Great care and he was very kind and helpful!
First time using this service and Hunter was wonderful! Great care and he was very kind and helpful! Great driver as well. Megan picked me up and she was amazing. This is my first time using this service and I will be using them again! Sophie in dispatch kept me informed and was really great as well! Will continue to use and definitely recommend